jl35 Privacy Policy

This Privacy Policy applies to all personal data that jl35 collects and processes when you visit the jl35 website, register an account, deposit funds, play games, place bets, or contact our support team. It covers data collected through the jl35 platform itself, including when accessed via mobile browser on Android or iOS.

This policy does not apply to external websites or services that may be linked from jl35 communications. jl35 is not responsible for the privacy practices of any third-party websites, and we encourage you to review their policies separately. All jl35 services are directed exclusively at adult players residing in the Philippines.

jl35 collects personal information across several categories, depending on how you interact with the platform:

We collect only what is necessary. If you browse jl35 without registering, we collect only technical data through standard server logs and session cookies.

jl35 uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your jl35 account, processing login authentication via OTP, and keeping your account secure.
• Transaction processing: Handling PHP deposits and withdrawals through your chosen payment channel, including Philippine online banking, mobile banking, bank transfer, and local e-wallets.
• Identity verification (KYC): Confirming your identity before your first withdrawal, and at any point where account security warrants further verification.
• Platform operation: Delivering game content, processing bet results, maintaining accurate game history records, and providing customer support.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling behaviour, and acting on self-imposed limits you set through the platform.
• Legal compliance: Meeting obligations under applicable Philippine law, including anti-money laundering requirements and record-keeping obligations.
• Service improvement: Understanding how players use the platform to identify areas for improvement and prioritise new features.

jl35 does not use your personal data for targeted advertising on third-party platforms, and we do not sell your data to external marketers.

jl35 does not sell, trade, or rent your personal information to unrelated third parties. We may share limited information with the following categories of service providers, strictly for the purposes outlined:

• Payment processors: Your transaction data is shared with the payment channels you use to deposit and withdraw — Philippine banking and e-wallet providers — to execute those transactions.
• Identity verification services: Document data submitted during KYC is processed by our identity verification partners who operate under confidentiality obligations.
• Game software providers: Your game activity data may be accessible to the software providers who supply the games you play, to the extent necessary for game delivery and fairness auditing.
• Legal and regulatory authorities: jl35 will disclose personal data to authorities where required to do so by applicable Philippine law, valid legal process, or where there is a reasonable belief that disclosure is necessary to prevent illegal activity.

All third-party service providers who process data on jl35's behalf are subject to data processing agreements and are not permitted to use your data for their own independent purposes.

jl35 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your browser when you visit jl35. They serve the following functions:

• Session cookies: Essential for keeping you logged in during your visit and maintaining your session state across pages. These expire when you close your browser.
• Functional cookies: Remember your preferences — such as your preferred game category — across sessions so you don't have to reset them each time you visit.
• Analytics cookies: Help us understand how players navigate jl35, which sections are most used, and where players encounter friction. This data is used in aggregate and does not identify individuals.

You can adjust your browser settings to block or delete cookies. Note that blocking essential session cookies will prevent you from logging in and using your jl35 account. Blocking functional or analytics cookies will not prevent access but may affect your experience.

jl35 applies several layers of technical security to protect your personal data and account:

• SSL encryption: All data transmitted between your device and jl35 servers is encrypted using industry-standard SSL (Secure Sockets Layer) technology. This applies to every page of the platform, including login, gameplay, and payment processing.
• OTP verification: Your login is protected by one-time password (OTP) authentication. A code is sent to your registered mobile number each time you log in, preventing unauthorised access even if your password is compromised.
• Session management: Inactive sessions are terminated after a defined period of inactivity to prevent unauthorised access on shared devices.

Your account security also depends on the steps you take. Use a unique, strong password for jl35 and never share your login credentials with anyone. jl35 support staff will never ask for your password through any channel.

Before processing your first withdrawal, jl35 requires you to complete KYC (Know Your Customer) identity verification. This is a standard requirement on regulated online gaming platforms and serves two purposes: confirming that you are who you say you are, and protecting your account from being accessed or drained by someone else.

KYC on jl35 typically involves:

• Submitting a clear photograph or scan of a valid Philippine government-issued ID — such as a passport, driver's licence, or SSS/UMID card.
• In some cases, providing a selfie with your ID to confirm that the document belongs to you.
• Where required, a utility bill or bank statement as proof of address.

Documents submitted for KYC are handled by jl35 and our identity verification partners with strict confidentiality. They are used solely for account verification and legal compliance purposes, and are retained only for as long as required under our data retention policy.

Accounts that do not complete KYC remain playable for deposits and gameplay, but withdrawal requests will be held until verification is complete. jl35 may also request KYC at any other point where account security warrants it.

jl35 retains personal data for as long as is necessary for the purposes described in this policy, or as required by applicable law. In practice, this means:

• Account and transaction records are retained for a minimum period required under Philippine anti-money laundering and financial record-keeping obligations, typically five years from the date of each transaction.
• KYC documents are retained for the duration of your account relationship with jl35, plus the legally required period following account closure.
• Customer support communications are retained for a reasonable period to allow us to reference prior interactions if you raise a related issue in future.
• Session and activity logs are retained for fraud detection and game integrity purposes, for a period determined by our security operations requirements.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you personally.

As a jl35 player, you have the following rights with respect to your personal data:

• Right of access: You can request a copy of the personal information jl35 holds about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can request that we correct it.
• Right to deletion: You can request that jl35 delete your personal data. This right is subject to our legal obligations — we may be required to retain certain records even after a deletion request.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a request or complaint is being resolved.
• Right to object: You can object to our processing of your data where it is based on legitimate interests rather than a legal obligation.

To exercise any of these rights, contact jl35 at [email protected]. Include your registered account username or email address so we can locate your records. We aim to respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request.

jl35 is strictly for players aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or submitted personal data to jl35, please contact us at [email protected] immediately. We will investigate and, if confirmed, close the account and delete the associated data without delay.

Age verification is a required step during registration. jl35 may also request proof of age at any point during the account relationship where we have reason to believe a player may be underage.

jl35 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. The date at the top of this page shows when the policy was most recently revised.

When we make material changes — meaning changes that significantly affect how your data is used — we will notify registered players via the email address associated with their account or through an in-platform notice. Continued use of jl35 after a notified update constitutes acceptance of the revised policy.

We recommend bookmarking this page and checking it periodically. If any update concerns you or raises questions, reach out to our support team before continuing to use the platform.

If you have any questions about this Privacy Policy, want to understand how jl35 handles a specific type of data, or wish to exercise any of your data rights, please get in touch with our support team:

Please include your registered account username or email address in any data-related enquiry so we can locate your records and respond accurately. For questions about responsible gaming tools, visit our Responsible Gaming page. For the full platform rules, see our Terms and Conditions.